The AI receptionist that keeps a Builder's order book full
The good jobs rarely come at a convenient moment. They come while you're up the scaffold or laying the last course. Cyberstaff answers every one, talks the caller through what you take on, sizes up the enquiry, and books the site visit into your diary. You get the details by text and decide, in your own time, which jobs are worth the drive.
What the phone is really costing you
The serious money rings once. Most setups let it ring out
Voicemail loses the ones worth having. Eight in ten callers hang up rather than leave a message. A homeowner with a £40k extension in mind isn't waiting. They're already dialling the next name on the list.
Basic builder answering services can't read the job. Hand it to operators who don't know your trade and every call comes back the same: a name and a number. No sense of whether it's a genuine build or someone fishing for a ballpark figure.
Call centres charge a premium for guesswork. You pay extra for evenings and weekends, and they still can't tell a full loft conversion from a bit of repointing. So you drive out to find out.
Cyberstaff answers like someone who knows the trade. It learns your services, the work you take on and the patch you cover, then stays on call round the clock. It hears out the enquiry, draws out the scope and budget, sets a site visit and sends the lot through to you. Every caller is qualified before you ever pick up a tape measure.
An AI Receptionist for builders, explained: your line, answered round the clock
Picture a receptionist who never clocks off, never has an off day, and already understands the work you do, the areas you cover and how you like an enquiry handled. That is Cyberstaff, working quietly in the background while you get on.
Rather than pushing a homeowner or architect to voicemail or a call centre that knows nothing about building, it listens properly, understands the job, and answers like someone who has been around construction for years.
And it asks for nothing of you. While you're pricing the last job or running the site, the right enquiries keep coming in, sorted, sized up and ready for you to decide on.
Beyond taking a name and number, Cyberstaff:
Speaks to the work you actually do
Extensions, loft conversions, renovations, new builds: it answers callers accurately on what you take on and the areas you cover, so nobody is sold the wrong picture.
Sorts the real jobs from the price-checks
It draws out the scope, the rough budget, the timescale and the address, enough for you to know a serious project from someone shopping around, before you commit a half-day to a visit.
Catches every call worth catching
On the tools, up the scaffold, or heads-down on a quote, the phone is covered. Nothing rings out, and every genuine lead gets an answer.
Holds the line evenings and weekends
No out-of-hours surcharge, no office to staff. It answers when homeowners finally sit down to make the call, after work, at the weekend, over a bank holiday.
Your line stays answered whether you're on the tools or long since home for the day.
The problem
The extension you missed is the one your competitor is quoting
On site, it's the phone or the work, never both. Most homeowners won't leave a voicemail, and on a job worth real money they ring three or four builders. The one who answers first is usually the one who ends up quoting. More often than not, that decides it.
8 in 10
Callers who hang up rather than leave a voicemail
£28,000
What a single-storey extension is typically worth
40%
Of trade calls that come in outside 9 to 5
0
Calls Cyberstaff lets ring out
How it works
It answers, it qualifies, it books, and you stay on the job
It answers in your name
Every call, day or night, picked up as your business in a natural voice. No hold music, no voicemail, no ringing into nothing.
It reads the job and sets the visit
Extension or loft? Renovation or new build? It asks what matters, captures the scope, budget and timescale, and puts a site visit straight into your diary.
It hands you the decision
The moment the call ends, a tidy text and email arrive: name, address, the job, budget, timescale. Confirm the visit or call them back, your shout, in a tap.
Built for the trade
It already speaks builder
Sizes up the job
A serious extension or loft enquiry gets flagged ahead of the quick price-checks.
Captures the full scope
Type of work, rough budget, timescale and the address, every time. It even asks where you should park.
Books the site visit
Offers your real availability and sets the visit straight into your diary.
Handles the overflow
Picks up when you're up the scaffold, on the tools, or long since home.
Screens the time-wasters
Filters cold sales calls and ballpark-hunters so only real jobs reach you.
Texts you the decision
Sends the scope, budget and slot by SMS so you decide which visits are worth the drive.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Pricing
One booked site visit covers the year
£30 / month
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£75 / month
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£120 / month
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
FAQ