The AI receptionist for Dentists. Every patient answered, even mid-appointment
Reception can't settle a nervous patient in the chair and pick up a ringing phone at the same time. Cyberstaff answers every call as your practice, day or night. It books the check-up, flags the emergency toothache, and texts your team the details, so no patient hits voicemail and no chair sits empty.
Where the usual options let patients down
Voicemail and call centres don't fill the appointment book
Voicemail loses the patient. Someone in pain or chasing a check-up rarely leaves a message; they ring the next practice that picks up, and a chair sits empty.
Basic dentist answering services. An operator who doesn't know NHS from private, your fees, or which symptoms need same-day attention can't reassure a patient or book the right slot.
Out-of-hours call centres. Premium evening and weekend rates, and they still can't tell a routine recall from a patient with a broken tooth who needs seeing today.
A receptionist who knows your practice. Cyberstaff learns your treatments, fees, NHS availability and opening hours. It books the appointment, flags genuine emergencies for your team, and texts you the details, a real answer, not a message left at the desk.
An AI Receptionist for dentists: a warm front desk that never closes
Picture a receptionist who is always on, never away on a break, and knows your check-ups, hygiene appointments, NHS and private options and your surgery hours by heart. That is Cyberstaff.
Rather than leaving an anxious caller on hold while the team is chairside, or sending them to voicemail after closing, it listens, reassures and books like a well-trained member of your front-of-house.
It captures symptoms and flags how urgent a call sounds so your team can prioritise, but every clinical decision stays with your dentists. Cyberstaff books and routes; the judgement is always yours.
Beyond taking a message, Cyberstaff:
Books the right appointment
Check-up, hygiene visit, new-patient registration, Invisalign or cosmetic consult, NHS or private, it explains the options and reserves the right slot.
Spots the emergencies
A knocked-out tooth, severe toothache or swelling are flagged for same-day attention, so the urgent calls reach your team first, without it ever giving clinical advice.
Helps cut no-shows
It captures the details for confirmations and reminders, and handles recalls and rebooking, so fewer slots are lost to forgotten appointments.
Answers around the clock, no premium
Evenings, weekends and bank holidays, all on one flat fee, exactly when patients ring to book or report a problem.
With Cyberstaff answering, your practice stays reachable even when the front desk is flat out.
The problem
A missed call is usually a patient booked somewhere else
The phone rings busiest when your team is chairside. A patient chasing an appointment or in pain won't wait on voicemail; they ring the next practice, and an empty chair is revenue you can't recover.
8 in 10
Callers who hang up rather than leave a voicemail
£90+
Typical value of a single private appointment
1 in 3
Calls arriving while the desk is with a patient
0
Calls Cyberstaff ever lets ring out
How it works
It answers warmly, books neatly, and your team stays chairside
A warm welcome in your name
Every call, around the clock, answered as your practice in a calm, natural voice. No hold music, no voicemail, no ringing out at the busiest moments.
It books, or flags the emergency
Routine check-up or a patient in pain? NHS or private? New patient or registered? It asks gently, places the appointment in your diary, and flags anything urgent for your team.
The details, tidied up for you
A clear SMS and email summary arrives the moment the call ends: name, number, reason and the appointment requested. Approve it or call back with a single tap.
Built for your practice
It already speaks dental
Flags the emergencies
Severe toothache, swelling or a knocked-out tooth get flagged for same-day attention.
Captures the right details
Symptoms, NHS or private, new patient or registered, and the reason for the call.
Books the appointment
Offers your real availability and reserves the right check-up or hygiene slot.
Handles the overflow
Picks up when reception is chairside, on another call, or the practice is closed.
Helps cut no-shows
Captures the details for confirmations and reminders, and handles recalls and rebooking.
Texts the patient back
Sends a confirmation SMS with the appointment so nobody's left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Pricing
One booked appointment, and it has already paid for itself
£30 / month
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£75 / month
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£120 / month
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
FAQ