The AI receptionist built for Plumbers
You can't answer the phone with your hands in a cistern. Cyberstaff picks up every call 24/7, books the job into your diary, and texts you the details before you're off the last one, so missed calls no longer mean missed customers.
Why the old way costs you jobs
Voicemail and call centres don't book plumbing jobs
Voicemail. 8 in 10 callers won't leave a message. They just ring the next plumber.
Traditional answering services. Operators don't know your jobs, prices or area, so they can't answer simple questions or book the work.
24/7 call centres. Premium rates for nights and weekends, and they still can't tell a boiler leak from a tap washer.
Cyberstaff, the smarter plumbing answering service. Trained on your services, prices and call-out area, on call 24/7. It tells a burst pipe from a dripping tap, flags the emergency, books the job and texts you the details. Not just a message taken.
What is an AI Receptionist for Plumbers? Your 24/7 answering service
Imagine an assistant who works round the clock, never takes a day off, and knows your services, prices and availability inside out. That is Cyberstaff.
Instead of sending callers to voicemail or a generic call centre, it listens, understands and responds like a real receptionist who knows the trade.
And the best part? It does all of this without you lifting a finger, so your business stays responsive 24/7.
Instead of just taking messages, Cyberstaff:
Knows your services
From boiler repairs to bathroom fits, pricing and availability, it gives callers accurate answers every time.
Sorts urgent from routine
It flags emergencies like burst pipes and no heating, so you can prioritise the jobs that can't wait.
Never misses a call
On a job, driving, or with family, every call is answered and every lead gets a response.
Works 24/7 at no extra cost
No premium after-hours fees and no extra staff. It answers nights, weekends and bank holidays.
With Cyberstaff, your business stays open even when you're on the tools or off the clock.
The problem
Every missed call is a job your competitor just won
When you're under a sink or driving between jobs, the phone wins or the work does, never both. Most callers won't leave a voicemail. They ring the next plumber on the list.
8 in 10
Callers who won't leave a voicemail
£295
Average value of one missed job
35%
Of trade calls land outside 9 to 5
0
Calls Cyberstaff lets ring out
How it works
It answers. It books. You get on with the job
It picks up in your name
Every call, 24/7, answered as your business in a natural voice. No hold music, no voicemail, no rings into the void.
It qualifies and books
Boiler or bathroom? Emergency or quote? It asks the right questions, gauges urgency, and drops the job straight into your calendar.
You get the summary
A clean SMS and email summary lands the second the call ends: name, address, problem, urgency. Approve or call back in a tap.
Built for the trade
It already speaks plumber
Triages emergencies
Burst pipes and no-heat calls get flagged urgent and sent to you first.
Captures the full job
Property type, the fault, access details and postcode, every time. It even asks where you should park.
Books into your diary
Offers your real availability and confirms the slot on the call.
Handles the overflow
Picks up when you're on another call, on a job, or off the clock.
Screens the time-wasters
Filters cold sales calls so only real customers reach you.
Texts the customer back
Sends a confirmation SMS with the booking so nobody's left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Pricing
Pays for itself with one booked job
£30 / month
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£75 / month
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£120 / month
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
Plumbers using Cyberstaff
From 20 missed calls a week to a full diary
Plumbing ✓ Verified customer
“Seven in ten calls it answers turn into paid jobs”
Nicholas Smith · Right Flow Plumbing Solutions, Tunbridge Wells Read the story
FAQ