The AI receptionist for Removals Firms. Van loaded, it answers
Hands full, sofa on your back, tail-lift down, and the phone goes. You can't take it; the mover won't wait. Cyberstaff grabs every call the second it rings, 24/7: dates, property size, distance, access. By the time you've shut the van doors, the details are already in your pocket and the customer hasn't bothered ringing anyone else.
The phone never waits
When the call rings out, the move drives off
Voicemail just speeds them up. A mover with three firms to call doesn't leave a message. Your beep is their cue to dial the next number. By teatime they've booked someone else.
Removals answering services stall at hello. They don't know your van sizes, your patch or your packing options, so they can't size a job or lock in a survey. You get a name, a number and a callback that's already too late.
Call centres: pricey and clueless. Premium evening and weekend rates, to a desk that can't tell a single wardrobe drop from a full five-bed relocation. You pay more and qualify nothing.
Cyberstaff keeps pace with the job. Trained on your services, your areas and your prices, answering round the clock. It nails the move date, property size, floors, parking and distance, books the survey or quote, and fires you the details. Phone caught. Lead held. Next.
What is an AI Receptionist for Removals Firms? Your 24/7 answering service
Picture a coordinator who never clocks off, never misses a ring, and knows your van sizes, packing services, coverage area and free slots cold. That's Cyberstaff, running the phones while you run the moves.
No voicemail dead-ends, no clueless call centre. It listens, sizes the job and books it like a coordinator who has done it a thousand times: bedrooms, access, dates, where it is going.
And it does the whole lot while your crews are out on the road. Every enquiry caught, none left to go cold while you're elbow-deep in someone else's loft.
It does the job a message-taker never could:
Sizes the move on the spot
Property type, bedrooms, packing, move date, pickup and destination: it asks what prices a job, so you quote first time instead of chasing a dozen call-backs.
Locks in the survey
Home survey, video survey or a quick quote, whatever they want: it drops the slot straight into your diary while the call is still live.
Catches every enquiry
Loading, driving, knee-deep in bubble wrap: doesn't matter. Every call is answered, every lead gets a reply, nothing rings out.
Runs nights and weekends free
Movers plan after work and on Sundays. It answers evenings, weekends and bank holidays, with no after-hours premium and no extra staff on the rota.
Your phones stay covered even when every crew's out on the road.
The problem
Miss the call and you just handed the move to a rival
Removals is a race. People ring three firms before lunch and book whoever answers and quotes fastest. While your crews are loading and the phone's out of reach, the enquiry doesn't hang about; it's already dialling the next firm on the list.
8 in 10
Movers who hang up rather than leave a voicemail
£1,200
What one booked house move is worth
40%
Of removals enquiries arrive outside 9 to 5
0
Calls Cyberstaff lets ring out
How it works
Picks up, sizes it, books it. You keep loading
It answers in your name
Every call, 24/7, picked up as your firm in a natural voice. No hold music, no voicemail, no ringing into nowhere while the customer drums their fingers.
It qualifies and books
Studio flat or five-bed? Round the corner or cross-country? Packing in? It asks the right questions, grabs the dates and access details, and slots the survey or quote into your calendar.
It hands you the summary
A tidy SMS and email land the moment the call ends: name, number, property size, move date, addresses and what they need. Approve or call back in a tap.
Built for the trade
It already speaks removals
Sizes the move
Property type, bedrooms, packing and distance, so the urgent fixed-date moves get caught first.
Captures the full job
Move date, pickup and destination, floors, parking and access, every time.
Books the survey
Offers your real availability and drops the home or video survey straight into your diary.
Handles the overflow
Picks up when you're loading the van, on the road, or knee-deep in bubble wrap.
Screens the time-wasters
Filters cold sales calls so only real movers reach you.
Texts the customer back
Sends a confirmation SMS with the booking so nobody's left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Pricing
One booked move and it has already paid for itself
£30 / month
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£75 / month
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£120 / month
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
FAQ