The AI receptionist for Roofers that answers when the storm hits
The sky opens, the wind gets up, and within the hour every homeowner with water tracking down a wall is reaching for the phone. You're forty feet up battening down someone else's roof; you can't take a single one of those calls. Cyberstaff does. It picks up 24/7, works out how bad the leak is, books the survey into your diary and texts you the details before you've climbed down. Storm-night calls turn into next week's re-roofs instead of ringing out into the rain.
The hour the gale dies down, the phone won't stop
And voicemail, agencies and call centres let every one of those calls slip away
Voicemail just bins the lead. There's water coming through the bedroom ceiling; nobody's leaving a polite message about it. Eight in ten hang up and ring the next roofer while your beep is still playing.
High-street answering services take a name and nothing more. Pitched or flat? Active leak or a quote for new guttering? The operator hasn't a clue, doesn't know your prices and has never heard of your patch. So they scribble a name and the real conversation never happens.
Call centres charge a fortune to fumble it. Premium rates for unsocial hours and weekends, exactly when the storms land, and at the end of it they still can't tell a ceiling that's caving in from someone pricing up a fascia.
Cyberstaff knows roofing, and it never clocks off. Trained on your jobs, your prices and the area you cover, awake through every gale. It hears the difference between a tile that's slipped and water pouring into a loft, raises the emergency, books the survey and fires you the details. A receptionist who actually understands the trade, not a message in a box.
What is an AI Receptionist for roofers? The colleague who never sleeps through a storm
Picture someone in your corner round the clock, through the busy season, through the 2am downpour, through the week you're flat out on a re-roof and the phone's buzzing in the van. Never off sick, never on a break, and word-perfect on your services, prices and what you've got free. That's Cyberstaff.
Rather than dump callers into voicemail or onto a script-reading stranger, it listens, sizes up the job and answers like a receptionist who's been on the tools: leaks, slipped tiles, flat roofs, full re-roofs, guttering, chimneys and insurance work, all spoken in your language.
And it does the lot without you touching a thing. While you're up the scaffold finishing the ridge, your business is still picking up, still qualifying, still booking, rain or shine, day or night.
While other services take a message, Cyberstaff gets to work:
Speaks roofing fluently
Leak repairs, slipped tiles, flat roofs, re-roofs, guttering, chimney work: it gives every caller a straight, accurate answer instead of a shrug.
Tells a crisis from a quote
Active leaks and storm damage get flagged as emergencies on the spot, so the job letting water in jumps the queue ahead of the one that can wait till Tuesday.
Catches the calls you physically can't
Up the ladder, behind the scaffold, halfway down the motorway between sites, every ring still gets answered and every lead still gets a reply.
Works the storm shift for free
No unsocial-hours surcharge, no extra wages. It covers the 3am gale, the Sunday, the bank holiday and the morning-after rush all on the same flat price.
Your business keeps answering whether you're forty feet up or fast asleep.
The problem
Every call that rings out is a roof someone else gets to fix
Up on the ridge or stuck in traffic between jobs, it's the phone or the work, never both at once. And homeowners with a dripping ceiling don't hang about: they barely give voicemail a beep before they're dialling the next name on the list.
8 in 10
Callers who hang up rather than face a voicemail
£6,000+
What a single re-roof is worth
3x
The call surge once a big storm blows through
0
Calls Cyberstaff ever lets ring out
How it works
It picks up, it pins down the job, it books the survey, you stay on the roof
It answers as you, in seconds
Every call, 24/7, picked up in your business name with a natural voice. No hold music, no voicemail, no endless ringing while you finish nailing the ridge.
It reads the job and books it in
Leak or re-roof? Flat or pitched? Tonight or whenever-suits? It asks the right things, weighs up how urgent it is, takes the address and drops a survey straight into your calendar.
The full story lands on your phone
The moment the call ends, a tidy SMS and email arrive: name, address, what's wrong and how bad it is. One tap to approve or call them straight back.
Built for the trade
It already speaks roofing
Triages emergencies
Active leaks and storm damage get flagged urgent and sent to you first.
Pins down the job
Pitched or flat, leak or re-roof, guttering or chimney, with the address every time. It even asks where you should park.
Books the survey
Offers your real availability and drops the survey straight into your diary.
Handles the overflow
Picks up when you're up the scaffold, on the motorway, or fast asleep.
Screens the time-wasters
Filters cold sales calls so only real homeowners reach you.
Texts the customer back
Sends a confirmation SMS with the booking so nobody's left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Pricing
One survey booked and it has already paid for itself
£30 / month
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£75 / month
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£120 / month
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
FAQ